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This error is determined in the Epson Service Manual as FATAL ERROR. It means the printer can't finish his selftest. When you turn the power ON the printer begin to check its all systems. If for some reason it cant finish this selftest - the printer gives error message. It means you have to fix the problem first. If the selftest is finished the printer is ready to print.

Waste ink pad in the printer is saturated

Parts have come to the end of their life

we can help you reset it  ,my mail : 313661555@qq.com

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This errors (service request) are common with Epson printers, however it seems to be coming up more lately, and more for the Epson Artisan series specifically. Owners of the Epson Artisan 700, 710, 725, 800, 810, 835, 837, PX700, PX800, PX830 etc. be on the look-out for the following error message that will cripple any printer use until resolved.

Normally the printer will display the above INK PAD error messages for about 20 prints and then go into "limp" mode, where it will not print anything or give access to any other menu function.

Epson has put a counter in your printer that counts every page that has ever passed through the printer, even blank pages! When the counter has reached a certain number the printer will shut down.

This is not a death sentence for your printer. There is a way to reset this annoying little "error" for the Epson printers.

You can solve this problem by yourself easy:

1. Reset the Waste Ink Counter

2. Replace or Clean the Ink Pads or collect any future excess ink in an external box

What is, "waste ink?"

There are a set of super absorbent pads inside the printer that catch, store, and disperse ink that is not used by the printer directly. Ink is used when the printer starts up, shuts down, cleans, and prints - and when there is extra ink, it has to go somewhere. That somewhere is the waste ink pads, and they do get messy when you print in high volume (500 pages or more per month). This system is designed to re-route all the extra ink that is dispersed during cleaning, and printing, into an external waste ink container. This way the waste ink pads stay dry and clean.

Installation is similar to replacing the waste ink pads, however the tubing is attached to an extender tube and the waste ink is re-routed outside the printer. Very clever actually.

This product is not recommended for all Epson inkjet printer owners using Epson brand inks. The money it would cost to achieve print totals in the volume that would be required - to trip the waste ink pad reset - would be astronomical.


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